Oakland Skates team reminders Privacy Policy

Effective Date: November 4, 2026

Oakland Skates ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for team activities, or sign up for our communication services, including SMS text messaging.

1. Information We Collect

We collect information that identifies, relates to, or describes you when you interact with our website or team services:

  • Personal Identifiers: Name, email address, phone number, mailing address, and emergency contact details.

  • Account & Membership Information: Skater registration details, roster information, position, and jersey numbers.

  • Communication Data: Feedback, inquiries, or responses submitted through website forms, email, or text message.

  • Website Usage Data: Standard technical data such as IP address, browser type, device information, and pages visited collected via standard log files or cookies.

2. How We Use Your Information

We use the information we collect to:

  • Manage team rosters, events, practice schedules, and game operations.

  • Communicate important updates, weather cancellations, schedule changes, and team news.

  • Send automated or manual SMS text reminders for practices, games, meetings, and dues (see Section 3 below).

  • Respond to inquiries and support requests.

  • Process ticket purchases, merchandise orders, or team registration fees.

  • Maintain website security and improve user experience.

3. SMS Messaging & Text Reminders

When you opt in to receive text messages from Oakland Skates, you agree to the following terms regarding your phone number and mobile data:

  • Opt-In & Consent: By providing your mobile phone number and consenting to receive SMS alerts (via website sign-up, registration form, or text prompt), you authorize Oakland Skates to send text message reminders and updates to your mobile device.

  • Message Frequency: Message frequency varies depending on team schedule, roster status, and season activity.

  • Carriers & Fees: Standard message and data rates may apply depending on your wireless carrier plan.

  • Opt-Out: You can cancel the SMS service at any time by texting STOP to any message you receive from us. After sending STOP, you will receive one confirmation message confirming your unsubscription.

  • Help: For assistance, text HELP in response to any SMS message or email us directly at [email protected].

  • Mobile Information Sharing Protection: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only under the following circumstances:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, processing payments, or delivering text messages (e.g., SMS gateway providers). These vendors are bound by confidentiality agreements and are prohibited from using your data for any other purpose.

  • Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or to protect the safety and rights of Oakland Skates, our players, or the public.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. However, no internet transmission or electronic storage method is 100% secure.

6. Your Choices & Rights

  • SMS Opt-Out: Reply STOP to any text message to end SMS communications.

  • Email Unsubscribe: Click the "Unsubscribe" link at the bottom of any marketing or announcement email.

  • Access & Updates: You may contact us at any time to review, correct, or delete your personal contact details from our records.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our team practices or legal requirements. Updated versions will be posted on this page with an updated "Effective Date."